Teleprince NV, headquartered at 24 Avenue du Prince de Ligne, 1180 Uccle, is responsible for the processing of personal data as described in this privacy policy.

Contact Information:

Website: https://teleprince.be

Headquarters: 24 Avenue du Prince de Ligne, 1180 Uccle

Phone number: +32 2 374 98 49

Data Protection Officer: Thanapon Jinda; he can be reached at thana@teleprince.be.

If you have any questions regarding your personal data, you can contact us at the following email address: thana@teleprince.be.

Personal Data We Process

Teleprince processes your personal data because you use our services and/or because you provide it to us yourself.

We may process the following data:

• First and last name
• Phone number
• Email address
• Data related to your use of the site (IP address, browsing data, cookies)

Sensitive data

Our website does not intend to collect data about individuals under the age of 16 without the consent of their parents or legal guardian.

If you believe we have collected data about a minor without such consent, please contact us at thana@teleprince.be so that we can delete that information.

Purposes and Legal Bases for Data Processing

Teleprince processes your personal data for the following purposes:

• To contact you by phone or email in connection with our services
• Fulfill a contract (order, delivery, installation)
• Responding to your inquiries via the contact form

These treatments are based on:

• the performance of a contract
• your consent
• compliance with our legal obligations

Automated Decision-Making

Teleprince does not make automated decisions that have a significant impact on individuals.

Data Retention Period

Teleprince does not retain your data any longer than is necessary for the purposes for which it was collected.

As a general rule:

• Customer data: up to 2 years after the last contact
• Administrative and accounting data: in accordance with legal requirements

Sharing of Personal Data

Teleprince only shares your data with third parties when necessary:

• the performance of the contract (delivery, services)
• to comply with a legal obligation

Cookies

Teleprince uses cookies to ensure the website functions properly, analyze its usage, and, where appropriate, provide tailored content.

During your first visit, you will be asked to consent to the use of non-essential cookies.

You can configure your browser at any time to block or delete cookies.

Cookies may also be set by third parties, such as analytics services (e.g., Google Analytics).

Your Rights

You have the following rights:

• Right of access to your data
• right to rectification
• right to erasure
• right to object
• right to restriction of processing
• right to data portability

You can exercise these rights by contacting us at: thana@teleprince.be

To verify your identity, you may be asked to provide proof of identity.

Supervisory Authority

You have the right to file a complaint with the Data Protection Authority:

https://www.gegevensbeschermingsautoriteit.be

Data Security

Teleprince takes the appropriate technical and organizational measures to protect your personal data from misuse, loss, or unauthorized access.

If you believe your data is not properly secured, you can contact us at thana@teleprince.be